Restaurant Rewards Programs: How to Increase Repeat Orders and Customer Loyalty
Every restaurant wants more repeat customers. The easiest way to increase repeat orders isn’t another advertising campaign, it’s a restaurant rewards program that gives guests a reason to come back. Keeping an existing customer is almost always more cost-effective than acquiring a new one. Research from Bain & Company has found that increasing customer retention […]
One Destination, Six Concepts: How 80/20 Eatery Simplified Food Hall Ordering with Ogent
Food hall ordering should be simple, but for venues with multiple kitchens it rarely is. 80/20 Eatery in Virginia Beach isn’t your average restaurant. It’s a vibrant food hall and lounge with six distinct kitchens under one roof: Drum Roll (wings and egg rolls), Kaleb’s Krust (pizza), Nae’s Way (Philly cheesesteaks), the Juice Bar (smoothies […]
Why Bowling Alleys Are Rethinking the Way They Handle Food and Beverage
Learn how bowling alleys like Foxview Lane and Sussex Bowl use Ogent AI’s QR ordering and order-ready text notifications to improve service and guest experience.
How Restaurants Can Reduce Labor Costs Without Cutting Service
Labor is the largest controllable cost in most restaurants. Here is how to bring it down without sacrificing the guest experience.
The Hidden Cost of Manual Order Processing in Restaurants
Most restaurant owners track food cost and labor cost down to the decimal. Far fewer track the cost of order errors — and that gap is quietly draining their margins.